Privacy Policy

Information We Collect

When you request a quote, book a cleaning, or otherwise interact with our website or services, we may collect:

• Contact information such as your name, phone number (optional), email address, and service address
• Booking details such as service type, property size, and preferred scheduling
• Payment information processed securely through our payment provider (we do not store full card numbers)
• Communications you send us, including messages, texts, and quote requests
• Basic website usage data (such as pages visited) collected automatically

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and provide cleaning services
• Process payments and send invoices or receipts
• Respond to quote requests and customer inquiries
• Send appointment reminders, service updates, and (with your consent) seasonal tips or promotional offers
• Improve our website, services, and customer experience
• Comply with legal obligations

Text Messaging (SMS) Consent

By providing your mobile phone number and opting in through our website, booking form, or in-person request, you consent to receive text messages from Fairy God-Sisters Home & Commerical Cleaning Services LLC related to booking confirmations, appointment reminders, service updates, and occasional seasonal tips or promotional offers.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information in the Contact Us section below.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (such as scheduling, payment processing, and communication platforms), bound by confidentiality obligations
• Professionals or authorities when required to comply with the law or protect our legal rights

As noted above, SMS opt-in data and consent are never shared with third parties for their own marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

• You may opt out of text messages at any time by replying STOP
• You may unsubscribe from promotional emails using the link in those emails
• You may request access to, correction of, or deletion of your personal information by contacting us

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our site or services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: